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Problem Solving for the Tribal Professional -
An Introduction


Attend this LIVE, ONLINE TRAINING presented by our expert, who will be using all the interactive training tools used in the classroom and more. You’ll be able to ask questions, respond to polls, and collaborate with others. Don’t let anything interrupt your training needs. Join us online and experience a different way of learning! Please click here for Distance Learning FAQs.

As a tribal professional, your day is often a series of problems to be solved – from fixing scheduling conflicts to preparing your workforce telework. As a professional, you know it’s your job to be proactive and solution-focused. In this 4-hour online class, you will learn the strategies you need to quickly and correctly identify problems, get to their root, and tackle them systematically so issues don’t keep cropping up.

T O P I C S   I N C L U D E
Understanding Problem Solving
  • How to apply problem solving steps and tools
  • What is a “problem” anyway?
  • 3 different ways to approach problems
  • How to identify appropriate solutions
Problem Identification
  • Finding the root of the problem
  • 8 essentials to defining the problem
  • Analyzing information to clearly describe problems
  • Classifying different problems
  • Deciding if a problem is worth addressing
Problem-Solving Methods and Models
  • Creative and critical thinking methods
  • Using a force field analysis
  • Brainstorming
  • Mind-mapping
  • Evaluating multiple solutions and picking the best one
  • Using graphics
  • Asking the right questions in the right way
  • Setting yourself up to create high-quality solutions

*Topics subject to change.

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