Business Writing for Tribal Employees

Business writing can be a struggle—but it doesn’t have to be. This class will give you the tools you need to become a better writer. Want to write the memo that gets action? The business letter that says what a phone call can’t? The email that makes you sound like the professional you are? In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing.

If you’ve ever opened a letter or an email from a company and noticed it’s poorly worded or that there are spelling or grammar errors, you know how unprofessional it makes them look. You don’t want to make the same mistake. From communicating with the public via your tribe’s website to sending internal correspondence, you want to inspire confidence through your writing. In this hands-on class, you’ll get to practice re-phrasing sentences to make them sound more clear, concise and professional. You’ll also learn to identify and avoid some of the most common writing errors. Plus you’ll learn a method for determining how “readable” your writing is—and what you can do to improve. Nobody starts off as a great writer—it’s a skill that takes practice, and nearly everyone could stand to tighten up their writing. Take the opportunity to improve your skills in this low-pressure, high-energy class. Sign up today!

Perfect for anyone who would like to sharpen their writing skills, including those who have completed Professional Excellence II for Tribal Secretaries and Administrative Assistants: Business Communication Skills and are looking to take the next step.

T O P I C S   I N C L U D E
The Four Cs: Clear, Concise, Complete and Correct
  • Writing clearly
  • Questions to ask yourself
  • Synonyms
  • Making your writing complete
  • Common errors in writing and how to correct them
Word Agreement
  • "Which" and "that"
  • Modifiers
  • Rewriting exercises
Active and Passive Voice
  • Differences between active and passive voice
  • When to use
  • Examples and activities
Sentences and Sentence Types
  • Paragraphs
  • Simple sentence
  • Compound sentence
  • Complex sentence
  • Compound-complex sentence
Readability Index
  • What is it?
  • Calculating the index
  • Using the index
Manners and Courtesy
  • Principles to help you respect, appreciate and acknowledge others
  • Manners when writing letters
  • Your writing style
Practical and Inclusive Language
  • When breaking a writing rule works
  • Using jargon and acronyms
  • Playing with language
  • How to use inclusive language
Sentence Construction and Punctuation
  • Using construction that makes meaning clear
  • Keeping construction parallel
  • Commas
  • Semi-colons
  • Colons
  • Apostrophes
Writing Business Letters, Memos and Emails
  • Determining length
  • Assessing the situation and objectives
  • Deciding what to say
  • How to end a letter
  • Parts of a business letter
  • Persuasion and "no" letters
  • Email basics
  • Managing email
  • The anatomy of a memo
Spelling and Proofreading
  • Spelling tips
  • Using a dictionary
  • Becoming a good proofreader
  • When spellcheck doesn't work (e.g., changing IHS to HIS)
Reviewing Your Writing
  • Scanning
  • Is it clear, concise and complete?
  • Is it all correct?

*Topics subject to change.

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