Problem-Solving and Decision-Making
for Tribal Employees

When you come up against a challenge or a roadblock at work, do you panic, or are you confident in your ability to problem-solve? It may seem like some people are naturally better at finding creative solutions than others, but the real secret rests in our ability to identify options, research them, and then put things together in a way that works. Having a process to work through can take the anxiety out of problem solving and make decisions easier. That’s what this two-day workshop is all about.

We make decisions and solve problems continually, often without consciously thinking about it. We start making decisions before we even get out of bed (shall I get up now or not?). Sometimes, we will have made as many as 50 decisions by the time we leave for work. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. You may know someone who has a hard time deciding what to eat, never mind the internal wrestling they go through in order to take on major decisions at work. Likewise, we’ve probably all looked at a solution to something and said, “I could have thought of that.”

This exciting workshop will change the way you view and approach problem-solving. You’ll be provided with a simple model you can start using right away to make both mundane and difficult decisions. And with plenty of hands-on activities, including case studies and exercises, you’ll go home with a full understanding of how to put the concepts we’ll cover in class to use. Plus you’ll develop an individualized action plan you can put into effect immediately to start realizing results.

T O P I C S   I N C L U D E


Problem-Solving and Decision-Making

  • Problem-solving definitions
  • Different types of decisions
  • The difference between facts and information
  • How to avoid decision-making traps
  • Problem-solving model and toolkit
  • Brainstorming
  • Creative thinking methods
  • Action steps to take
  • SWOT analysis
  • Making good group decisions
  • Analyzing and selecting solutions
  • Using a cost-benefit analysis
  • Planning and organizing
  • Following up on and evaluating your decisions
  • Creating a personal action plan

    *Topics subject to change.

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