Professional Excellence II for Tribal Secretaries
Good communication — both written and verbal — is one of the most important skills tribal secretaries and administrative assistants can possess. In your role, responsibilities may include writing letters, developing meeting agendas, answering phones and providing information at meetings. To do your job well, you must be an efficient and effective communicator.
Today’s dynamic tribal workplace is constantly changing — through the use of new platforms for virtual meetings, evolving expectations for the roles and responsibilities of administrative assistants, changes in the way employees are recruited and selected, and more. Make sure you stay current and relevant by updating your skills and knowledge. Whether it’s been a few years since you took our most popular series of classes: Professional Excellence for Tribal Secretaries and Administrative Assistants, or this will be your first time taking them, come re-energize yourself while learning valuable job tools that will position you to thrive in today’s tribal work environment.
During this hands-on class, we’ll examine business communications basics, as well as strategies for developing strong communications skills. You’ll learn tips to become a better speller; e-mail techniques; business writing style/form; and ways to deal with difficult people on the phone. Plus, we’ll discuss effective listening — a key aspect of good communications — with a focus on what makes a good listener, the types of listening and barriers to avoid when speaking to someone.
Attend this interactive class and get tools for everyday use. Boost your communications skills — register today!
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