Management Skills for New Supervisors within Tribal Organizations
Human Resources

Get your HR certificate and upgrade your credentials. This class can be counted toward the maintenance of your Indian Country Human Resource Certification. Click here or call 1-800-992-4489 for details.

Transitioning from a managed employee to management can be a difficult process. You will be responsible for both your work and the work of others. Attend this class where we’ll discuss the many things that you can do to make the transition easier!

This class focuses on how to avoid the pitfalls that sideswipe many new supervisors. Learn how to make productive employees out of people who aren’t used to you being their manager and how to increase your visibility and earn respect. You’ll also learn to utilize the important skills of delegation and motivation.

If you are a newly appointed manager or are interested in making the transition to management, this course will help you master basic management skills and smoothly transition to the next level.

Topics that will be covered include:

Challenges of the Transition Defining your new role Understanding your new responsibilities Identifying the differences of being part of management Building relationships with each person in your department Practices of Great Management Adopting a positive and productive attitude Understanding what you and your employees have in common Establishing a sense of direction Achieving personal excellence Communication Skills that Make a Difference Listening at a deeper level Asking questions that strengthen your connections and get useful responses Using different kinds of feedback Giving constructive criticism Tools to minimize and resolve conflict The Art of Delegation What and what not to delegate Determining individual strengths and building on natural talent Delegating effectively Allowing employees to take risks Avoiding delegation traps Fostering commitment Collaborating Establishing a common understanding of success

Motivation Setting realistic goals for yourself, your company, department and employees Empowering people for high performance and a positive work environment Creating momentum and flexibility in your team Conducting meaningful performance reviews Making meetings productive Controlling Conflict in the Workplace Recognizing and identifying the nature of conflicts Perpetuating problem solving attitudes Identifying and discouraging enemies from harming your department Developing strategies for dealing with conflict Defining and handling harassment *Topics subject to change.