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The Expanding Role of the Tribal Security Force
Gaming


Casino security officers are responsible for a wide range of tasks and face an array of complex and unpredictable situations. How should disputes between patrons be handled? Is a security officer personally liable for an inappropriate response to a disruption? What legal issues surround searches? Get answers to these questions and many others during this interactive session.

As first responders, security personnel are on the front lines and must be prepared to act and communicate with other departments — human resources, surveillance, claims management and training. This course covers background investigations, safety concerns, the continuum of force and report writing. Our experienced instructor will guide you through the concept of sovereign immunity and its impact on casino security officers, legal requirements and what the courts say about civil liability.

Don’t miss this opportunity to explore in-depth the key issues that affect you. You’ll walk away better prepared to do your job, safeguard your tribe and protect yourself.

Topics that will be covered include:

Historical Overview
  • Sovereign immunity
  • Role of law enforcement
  • Source of authority
  • New federal status
  • Case law
  • Liability issues
Scope of Employment
  • Defining areas of responsibility — casino, hotel, restaurants, parking lot, etc.
  • Special situations (e.g., daycare center, kids’ game room)
  • Use of weapons
  • Off-duty situations
The Hiring Process
  • Hiring the right people
  • Interviewing
  • Conducting background investigations in accordance with IGRA
Training
  • The role of a training program
  • Initial and ongoing training
  • Methods and resources
  • Anticipating and preventing problems
Approaching Patrons
  • Strategies for handling various situations
  • Appropriate interactions
  • Rights of patrons and the gaming operation
Use of Force
  • Controlling law
  • Continuum of force
  • Determining the appropriate response per situation
  • Defending an officer’s or civilian’s life
  • Sidearm use
Searches
  • Confronting known violent suspects
  • Fleeing suspects
  • Mistaken identity
  • Immediate entry issues
  • The 14th Amendment and equal protection
Human Factors
  • Impact on your interactions and decisions
  • Recognizing emotional responses
  • Stress and fatigue
  • Acting on incorrect information
  • Planning limits
Interaction with Other Departments
  • Casino surveillance:
    • Responding to findings
    • Taking action
  • Claims department:
    • Writing incident reports
    • Investigating claims
  • Employment:
    • Union activity
Safety and Threat Assessment
  • Role as first responder in emergency situations
  • Fire and building safety
  • Terrorism threats
  • Your casino’s emergency response plans
  • Ensuring the safety of casino patrons and staff
Liability
  • Protecting against civil liability
  • Personal liability
  • Responding to injury claims
  • Properly written incident reports
  • Strategies and best practice
Click here to find out how you can bring this Falmouth Institute seminar to your location!