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Casino Surveillance II: Detecting and Preventing
Cheating and Theft in Tribal Casinos



During this intense, two-day class, our experienced instructor will cover basic and advanced principles for surveillance of the gaming floor and other casino areas. This class will train attendees to detect cheats, scams and theft by using knowledge of how scams operate in relation to the games and other areas. Attendees will learn how the games are played and where their vulnerabilities are. The cage, food and beverage, retail and other areas of the casino will also be covered. Surveillance operators, investigators, supervisors and others will leave this course better able to protect their tribal gaming facilities from theft by knowing where to look, what to look for and what to do when cheats, scams and theft are detected.

This class is ideal for those already employed in surveillance, security, gaming commission or tribal police. It will be best for those who have at least a full year’s experience or who have completed Casino Surveillance I: Basic Cheating and Internal Theft.

T O P I C S   I N C L U D E

Advanced Surveillance Techniques

How Management Uses Surveillance Reports

Teamwork
  • Surveillance, security and management
  • Protecting the integrity of the process
  • Working together to prevent cheats and scams

Procedures and Internal Controls

Evidence Handling
  • Retaining evidence for criminal cases
  • Evidence in non-criminal investigations:
    • Corporate/tribal liability issues
    • Employee issues
Advantage Play
  • Blackjack:
    • Card counting
    • Shuffle tracking
    • Key card location
    • Carnival games
    • Promotions
Blackjack Basic Strategy
  • Card counter deviations
  • Hole card deviations
Blackjack Seminar
  • Knowledge of the cards
  • Marked cards:
    • Professionally marked decks
    • Amateur markings
    • Past-post — bet pinch and press
    • Card switching
    • Dealer collusion cheating
Other Games
  • Roulette
  • Craps
  • Carnival games
  • Baccarat
  • Poker
Internal Theft in the Casino Environment
  • Slots
  • Cage/count rooms
  • Retail
  • Food and beverage
  • Promotions and player club
Protecting Casino Patrons
  • Safety
  • Scammers
Complacency is the Greatest Danger in the Casino
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