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Indian Country Human Resource Certification,
hosted by Quapaw Tribe of Oklahoma
Human Resources


February 15-19, 2010 | Quapaw, OK - Downstream Casino Resort
$1,270 NNAHRA Member /$1,370 NNAHRA Non-member
(exam fee is included in class price)


Falmouth Institute and the National Native American Human Resources Association (NNAHRA) have teamed up to create the Indian Country Human Resource Certification Program. This professional development program provides HR professionals working in Indian Country an opportunity to become trained in human resources topics, issues, laws and regulations unique to tribal organizations and enterprises.

This five-day session includes four days of comprehensive human resources training and one day reserved for the qualifying exam. Attend this inclusive training, earn your Indian Country HR Certification and advance your career. Register today!

Topics that will be covered include:

Employment Law for Tribes and Tribal Organizations
    Understanding employment law is fundamental to human resources, but knowing how these laws apply to your tribal organization is crucial. This class will provide an overview of employment law; review laws specific to Indian Country (Indian Preference, TERO); and present strategies to assist you in meeting your organization’s legal requirements, developing laws and creating policies and procedures that make sense for your organization. You’ll learn how to:
  • Conduct legal job interviews and background checks
  • Investigate workplace harassment allegations
  • Revise job descriptions to comply with employment laws
Grievance and Appeal Procedures for Human Resources Professionals in Indian Country
    The purpose of the grievance and appeal process is to protect employees from improper treatment or management errors, but it must ensure fairness for employees and the tribal organization. We'll provide you with the tools to minimize the risk of claims and develop grievance process models and policies that are consistent and fair to all parties. You’ll learn:
  • The steps involved in the grievance and appeal process
  • What documentation is needed in court
  • Whether or not tribal employees can be held liable as individuals
Managing Human Resources Departments for Tribal Organizations and Enterprises
    In today’s workplace the human resources department does more than manage the paperwork for hiring and paying the organization’s personnel. In addition to those basic functions, the HR department is also expected to manage performance, facilitate employee advancement and ensure a productive work environment. We'll cover the most important things you need to know to effectively manage a tribal HR department. Learn to:
  • Align HR goals with the mission and objectives of the organization
  • Create organizational charts and job descriptions
  • Develop performance metrics and set up a performance evaluation process
Assessing and Revising Personnel Policies and Procedures for the Tribal Organization
    Personnel policy manuals define the employer-employee relationship, which sets employer expectations, limits employer liability and minimizes inconsistent decision making in the workplace. Comprehensive personnel policies provide employees with fair and consistent guidelines for performing their duties. Through a practical approach, we'lll provide you with the key information that you need to develop or revise your organization’s personnel policies and procedures. You’ll learn:
  • What every policies and procedures manual must include
  • How employment laws apply to your organization's policies
  • How to communicate guidelines to employees
Exam
    To receive your certificate of training, you must pass the qualifying exam, which will be given on the last day of this class. The closed book exam consists of 100 multiple choice and true/false questions drawn from the class content. For more information about the exam, please call 800-992-4489.
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