Registration Information

How to Register

Falmouth Institute class sizes are limited. Registrations MUST be received at least 10 business days before the class start date. After the registration deadline, registrations will be taken only on a space available basis and a $25 late registration fee will be charged. We recommend you register early for all classes.

There are four registration methods available to you.

Online: Select a class from our Calendar of Events. Then click on 'Register Now' in the bar along the left side of the page and complete the registration form. Online registrations will only be accepted before the registration deadline of 10 business days prior to the class start date. After that date we ask that you call our offices directly at 800-992-4489 to register with one of our customer service representatives.

Phone: Call 800-992-4489 and choose option number "3" on our automated voice mail system to reach a customer service representative.

Fax: Fax a completed registration form to 703-352-2323.

Mail: Mail a completed registration form and all original paperwork to:

Falmouth Institute
Customer Service Department
3702 Pender Dr., Suite 300
Fairfax, VA 22030

Class Hours

Public Session class hours are from 8:30 a.m. - 4:00 p.m. every day. Registration runs from 8:00 a.m. until 8:30 a.m. on the first day only. There will be a 15-minute break in the morning, a 15-minute break in the afternoon and a one-hour lunch break. Conferences and on-site seminars each have unique schedules and agendas. Please contact our Customer Service Department at 800-992-4489 for more details.

Payment Policies

All registrations must be paid in advance. Purchase orders do not constitute advanced payment. The following forms of payment are accepted: checks, money orders, American Express, Visa, Mastercard, and Discover.All prices are in U.S. dollars unless otherwise indicated.

Cancellations and Substitutions

If you cancel up to 10 business days before the seminar begins, you will receive a full tuition credit. If you cancel less than 10 business days prior to the seminar, you will receive a tuition credit minus a $75 processing fee. All cancellations must be confirmed by Falmouth Institute prior to the seminar or you will be responsible for payment of the full tuition. If the Falmouth Institute cancels for any reason, you will receive a full tuition credit. Falmouth Institute is not responsible for any charges you incur as a result of a cancelled seminar.

Substitutions may be made at any time. Simply contact our Customer Service Department at 800-992-4489 to make a substitution.

Training Facilities

Falmouth Institute public session seminars and conferences are held in major cities throughout the United States and Canada. Please refer to the Calendar of Events or the specific course description for more information on scheduled cities. Specific hotel locations will be provided to you upon receipt of your registration.

Travel and Lodging Expenses

All travel and lodging charges and arrangements are the responsibility of each participant. We recommend that you do not purchase non-refundable airline tickets prior to registering with Falmouth Institute and prior to receipt of a confirmation letter. Falmouth Institute is not responsible for any hotel or travel charges under any circumstances.

Confirmations

Confirmation letters are faxed/mailed within 24 hours of registration. Your confirmation letter will indicate the exact location of your course and will give your payment status. If your confirmation letter indicates that you have a balance due then you must contact a customer service representative to arrange payment. Please do not make non-refundable travel reservations before you receive registration confirmation. If you have any questions regarding your registration status you may call our Customer Service Department at 800-992-4489. Our office hours are 9:00 a.m. EST through 5:30 p.m. EST Monday through Friday.